Call Us: 540-464-8700

25 Northridge Lane
Lexington, VA 24450

FAQs

  • What is a Community Health Center?

    Community Health Centers are local, non-profit health care centers found throughout the country.  For over 40 years the national network of community health centers has provided high-quality, affordable health care and are located in medically underserved areas. Our Health Center offers integrated and coordinated medical, dental and behavioral health care under one roof.
  • I have health insurance, so why would I want to go to a Health Center?

    The Rockbridge Area Health Center is your community health center. We offer health care to EVERYONE in our community. The Health Center offers medical, dental and behavioral health care for the entire family in one location and provides for insured, uninsured, Medicare and Medicaid patients.
  • How do I know if my income will qualify me to be a patient at the Health Center?

    There are no income restrictions to receiving care at the Health Center. Depending on your family income and family size, you may qualify for financial assistance. We accept medical and dental insurances, as well as Medicaid and Medicare.
  • What if I am late for my appointment?

    A patient who arrives 10 minutes after their scheduled appointment time will not be seen.
  • I am new to the Health Center. Can I complete a registration packet before I arrive?

    Yes. We encourage new patients to complete their registration information prior to an appointment and offer a downloadable registration packet on this website. Click on “Forms” and “New Patients”.
  • What is the Health Center’s cancellation policy?

    All cancellations must be made at least 24-hours in advance. Patients that cancel twice without notice will be unable to schedule an appointment and may only be seen as a walk-in patient.
  • How long does it take to get an appointment with a doctor?

    We offer appointments as quickly as possible with all of our providers. Call for an appointment at 540.464.8700, option 1.
  • What if I need specialty care?

    The Health Center has a strong working relationship with local specialists and provide referrals when necessary.
  • My child is newly enrolled in school. Can RAHC provide him/her with a physical?

    Yes.  Our practitioners provide physical exams to patients of all ages, as well as provides immunizations and seasonal flu shots.
  • My children use Medicaid and my parents are on Medicare. Can the Rockbridge Area Health Center help?

    Yes. We welcome Medicare and Medicaid patients.
  • Where is Rockbridge Area Health Center located?

    The Health Center is located off Route 11 between Spencer Home Center and Magic City Ford. Our address is 25 Northridge Lane, Lexington, VA 24450.  We are also a designated stop on the Maury River Express.
  • How do I make an appointment?

    To make an appointment call 540.464.8700, option #1.
  • How do patients pay for services at the Center?

    The Center accepts all forms of medical and dental insurances, including Medicare and Medicaid.  Uninsured patients may request financial assistance.  To take advantage of discounted services, patients are required to bring to the first appointment proof of income and provide the number of dependents.  This information must also be provided each year thereafter.  Our Front Desk accepts Visa, MasterCard, Discover, American Express, Paypal, and personal checks for all services.
  • Does the Center provide primary medical care?

    Yes. The Health Center provides a full range of primary medical care for the entire family, including preventive care visits, sick visits, school, sports and DOT/CDL physicals, immunizations, men and women’s health procedures, labs, and EKGs. Same day and next day appointments are available.
  • Does the Center provide dental care?

    Yes. The Health Center provides a full range of emergency, preventive, and restorative services, including teeth cleaning, extractions, and fillings.  Initial appointments typically include a dental exam and cleaning, x-rays, and the development of a treatment plan. Same day and next day appointments are available.
  • Does the Center provide Behavioral Health care and Psychiatric services?

    Yes. The Health Center provides a full range of behavioral health care and psychiatric services for our patients.
  • The Health Center advertises “integrated and coordinated health care under one roof.” What does this mean for me and my family?

  • We have the ability to treat the ‘whole’ patient.  Whether you need primary, dental or behavioral health care services – or a combination of these services – our providers and staff work together to produce the best health care outcome for our patients.  Coordinating  your care within one health center improves your health, minimizes the inconvenience of multiple providers and bills, and reduces travel times.
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